When at the airport, we may refer to your easyJet flight reference. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. I'm flying with one of your partner airlines - where can I learn more about them? See below for more information around all-inclusive holidays. If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. IAG, which Have your booking reference to hand, go to the. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. Cost of a local call. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat on the easyJet website or via the app right away. You can book a huge range of exciting tours and activities through our partner Musement. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. Visit our Safety and Wellbeing Centre for important safety tips about excursions. Can I use an easyJet flight voucher to buy an easyJet holiday? Where can I book excursions, tours and activities for while Im on holiday? If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Full board plus - this includes three meals a day, your breakfast, lunch and dinner, and typically a glass of wine, beer or soft drink with your meals. Still need help? Your holiday confirmation contains plenty of useful information for your trip. Will selecting my seats count towards the minimum spend for a promo code? Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. Everyone can also bring on board one small cabin bag (max 45 x 36 x 20 cm including wheels and handles) per person for free, which must fit under the seat in front of you. Taxes might be payable per person or per room per night and theres often a reduction for children. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. Will I see any reps while Im on holiday? Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. WebAs easyJet is an all-digital airline, getting in touch with a live person is tedious at best. Step 1: Identify the purpose of your chatbot Step 2: Decide where you want it to appear Step 3: Choose the chatbot platform Step 4: Design the chatbot conversation in a chatbot editor Step 5: Test your chatbot Step 6: Train your chatbot Step 7: Collect feedback from users Step 8: Monitor chatbot analytics to improve it Booking Conditionsapply. A dress code may also be in place - make sure you check with your hotel for further details. Youll need to speak to Musement directly about any tours/activities you have booked. An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. Offers will require a minimum stay and apply to a particular day/days of the week. These T&Cs are supplementary to ourBooking Conditions. Beach & lake holidays also include transfers. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Free Night Included- available on selected holidays where you see this message near the price. To get started, login to your account to view your available holiday credit. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. What are the passport requirements for my destination? the only option I was offered within 10-20 minutes of booking was a Where can I find the latest travel advice? I booked on or later than 1st November 2022. Yes! Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Offer may be changed or withdrawn without notice. Find out more on our dedicated page. 2. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. 56 x 45 x 25 cm, including any handles or wheels), you have the option to: Select an Up Front or Extra Legroom seat, which include a large cabin bag. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. These check-out times will apply even if youre departing on a later flight, although you may be able to pre-book a late check-out room, which we offer at selected hotels. Some bars and restaurants may also not be free of charge. Click on the Add button field. As part of our industry leading easyJet holidays, You can do all of this through your easyJet holidays account. Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. Maximum total size (length + width + height) = under 275cm. Before you fly with easyJet, you need to check-in online. 23kg luggage allowance: 23kg pp for adults and children (excluding infants). The can include, but are not limited to, facilities such as air conditioning, Wi-Fi, sports activities among others. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Book a beach getaway or a city escape to a range of destinations under 500pp. What if I test positive for Covid-19 on holiday? Lobster by EBI.AI. We created our industry leading easyJet holidays Protection Promise to give you the peace of mind that, from our Best Price Guarantee, to the flexibility to change plans, youre always protected with easyJet holidays. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. Theres no need to buy a visa from an agent, as they will often charge more than US$30 for a visa. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. Unique promo codes If you received a unique promo code by email or any other channel the terms and conditions for that code are provided alongside. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Booking Conditionsapply. Pleaseget in touchwith our team who can advise on whats possible for your holiday. Prices are subject to change. Remember to take a copy of your policy with you, especially the emergency assistance contact number. I booked my holidayon or later than 1st November 2022. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. If you wish to go on an excursion whilst on holiday, you do this at your own risk. Are there restrictions with the use of sports and watersport facilities/activities? Baby changing bags are allowed as an additional free item and we have factored space for these on board. Im in resort and Ive got an issue with my holiday who can I contact? If you have a question, give our Chatbot a try. Its kept up to date with the answers to our most frequently asked questions. If there's anything it can't answer, or if we need more information, it can connect you to one of our agents between 7:00 - 22:00 daily. The company would much rather prefer you handle all your transactions online without Subject to change without notice. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. When youre ready, click on save to close. Its important that you do give us the opportunity to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. For more information, please refer to the latest FCDO advice for Tunisia. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. Thats a promise. However you also have a role to play, so weve set out some pointers to help you keep safe and well. 3. If were made aware of changes, we try to update our website as needed. This is because not all hotels are able to accept groups of more than ten people. 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