Because its just Ticketmasters ability to leverage their power and say, we have deals with almost all of the largest venues and the venues that will fit Taylor Swift fans, we can pretty much demand whatever we want.. Swift herself said, Im not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could. Have a gig on Friday, was shitting it lol. Subscribe to our newsletter today and be the first to know when we publish a new blog post. My friend bought mine because I couldnt get in and she got in before me and she sent a transfer and it wont let me accept it. But the only reason its hard is because no one wants to actually solve that problem.. There would be a pressure on Ticketmaster to continue to invest in the infrastructure so that there arent these random crashes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Enable "Allow Apps to Request To Track" then allow Ticketmaster to track. But I know its more than that, right? Tip #2: Enter your information with caution. Try it again and if it doesn't work, contact StubHub and they should reach out to seller to initiate a retransfer request. But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. Sign in to your Ticketmaster account at least 10 minutes in advance of joining the Waiting Room. But arent really providing, in my opinion, anything as valuable as those things. Click View Barcode to access your tickets. They said, No, were going to change the industry, I said fine, you spit in my hand like that, youre responsible when your tour blows up.. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. And thus, we will unwind this merger, because the integration of their power with Live Nation attached to Ticketmaster is just too much for the marketplace. Home; Ticketmaster.com; Concerts; Sports; Arts and Theatre; Family; VIP; Deals; My Account; More. 4. Its the game. 35. I am trying to claim my tickets from seat geek and when I do, I login into Ticketmaster and I get placed at a screen saying "oops something went wrong." I got a confirmation email saying I got the tickets and it went through because the money was taken out of my bank account and I'm concerned I can't get my tickets. Its not a one-off instance with Taylor Swift. - Thank Chickens. In this case, you can try to clear the browser cache. Furious Swifties filed a class action lawsuit against Ticketmaster, joining at least 15 other suits in the last five years against the company and its parent firm, concert promotion giant Live Nation Entertainment, that claimed anticompetitive practices. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. Why does Ticketmaster not work on my Iphone? Something went wrong. Why can't I get into my Ticketmaster account? Why do I get an error code on Ticketmaster? I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. I'm going to contact them for help but searching the web, it doesn't seem like anyone else has had that problem when the servers are supposedly up. In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). We accept credit card, Apple Pay, and To delete everything, select All time. I was never attempting a ticket. Ticketmaster has an unusual stranglehold on ticket sales. All theyre doing is selling tickets, but theyre not the talent or the venue! Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. Follow the steps here to create an account. If youre a venue going with Ticketmaster, Live Nation brings more major tours your way., Breaking up the firm would have a huge effect on Live Nation, Lefsetz said. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. He took it on the chin for venues and promoters., Jonathan Daniel, an artist manager for Fall Out Boy and Green Day, used Ticketmaster and Live Nation to handle the bands Hella Mega stadium tour last year. Reviews: 84% of readers found this page helpful, Address: Suite 609 315 Lupita Unions, Ronnieburgh, MI 62697, Hobby: Yoga, Gunsmithing, Singing, 3D printing, Nordic skating, Soapmaking, Juggling. The service charge is not refundable. They cash in on fans. Chat With Us Sign into your Ticketmaster account. The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on-sale it wasnt., Live Nation Entertainment president and chief financial officer Joe Berchtold, in advance written testimony provided to The Los Angeles Times before Live Nations Senate Judiciary Committee hearing Tuesday, said that Ticketmaster comes under a lot of criticism But I can say with great confidence that its performance in large onsales is the best in the industry, it has the best marketing capabilities of any ticketing system, and it is far and away the leader in preventing fraud and getting tickets into the hands of real fans.. A ticket might be voided if a mistake was made, such as the wrong credit card was used to issue the ticket or the passenger's name was incorrect. Please check your webpage regularly to see if the queue circle is moving. When it's your turn, your spot will be held for 10 minutes to begin shopping. Had the same problem today with my TicketMaster iPhone app. You show ID at the door and you can only buy two tickets, so money doesnt go to brokers and theres no feeling of a massive injustice. You dont get very many chances to find somebody asleep at the switch, Rosen told The Los Angeles Times in 1985. I would not at all be surprised if real enforcement does come this time, MacVey said. Even President Biden weighed in. You don't need to refresh the page when you are in the queue. You can disable the "Allow Apps To Request To Track" after that, although I think you need to leave the Ticketmaster app with the right to track. Can you get banned from Ticketmaster? Google Pay. Why does Ticketmaster not work on my Iphone? I should have a right to resell those tickets.. Cundo es ms cara la publicidad en televisin? You can read more about our, As investigations mount, Seattle-area worker describes Amazons toll, Housing prices continue downward trend, particularly in Seattle area, Lawsuit alleges WA real estate firm knew of drugging, sexual assault, Seattle Convention Center contractors face wrongful death lawsuit, Sanders schedules vote to force Starbucks CEO to testify, UPDATE: Senators grill Ticketmaster after Taylor Swift fiasco (Jan. 24), Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped. Something went wrong while submitting the form . If some required sections are blank, click the . On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. I shouldnt have that bad experience where Ive committed a certain level of my attention to trying to buy this thing. Add on a service fee of $42.90 and a processing fee of $5, and the price of admission (excluding parking and concessions) comes to $337.90. Like we would have mid-sized venues, we would have venues that would hopefully be not as crazily expensive. Rosen, the companys attorney, took it over in 1982, moving it to Los Angeles with investments from the billionaire Pritzker family, and bought the rights to Bay Area Seating Services, a leading competitor. But from talking to you, it seems like Ticketmaster can assert its dominance on the artist side. Over a dozen interviews with former Ticketmaster executives, artist managers, economists, lawmakers, antitrust experts, fans and industry insiders, many agreed that Ticketmaster is enormous and largely unaccountable to fans. There are likely no fixes beyond raising prices, adding more dates or shutting off secondary markets. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. And were also paying so much for this terrible food or terrible time. They also believed the Verified Fan database was rife with resellers with fake email addresses. Can you explain why that merger with Live Nation is important? Create an account to follow your favorite communities and start taking part in conversations. But I will say my colleague was and had the most frustrating sales experience. Have more questions? Why is competition good for consumers who are looking to buy tickets? International cards are also accepted on our desktop site. But less talked about is its lack of flexibility. Why does Ticketmaster keep saying something went wrong? Is there a set time I will get ticket access? Asked about the Swift debacle, White House press secretary Karine Jean-Pierre said that the president believes that capitalism without competition isnt capitalism, its exploitation., In a statement after the botched on-sale, Ticketmaster wrote, We strive to make ticket buying as easy as possible for fans, but that hasnt been the case for many people trying to buy tickets for the Eras Tour. Ticket buying has gotten very confusing, not just for the fans but for the artists, Springsteen admitted. As a general rule, all ticket sales are final and non-refundable. If Ticketmaster is a separate company, theyll still be entitled to do all of that.. But even that system couldnt accommodate the demand for Swifts Eras. But, they said, it is also a mostly effective business with few peers capable of operating at its scale. Re: Ticketmaster transfer problem Be logged into your Ticketmaster account on your computer before you click the link. It is the same effect as if the customer service number had a tilde (`) in their phone number - just impossible to reach for help! On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. Why are my tickets not loading on Ticketmaster? WrestleMania 2-Day Combo April 1-2, 2023 Tickets Inglewood, CA | Ticketmaster WrestleMania 2-Day Combo April 1-2, 2023 Multiple Dates & Times SoFi Stadium, Inglewood, CA Important Event Info: Tickets purchased for Floor Sections: A, B, C, E, F (Rows 1 thru 10 only) will s. Search Artist, Team or Venue We're Here to Help Get Help Insider Filters What a lot of fans dont think about is that they created a really vertically integrated system where the service that we use for ticketing not only owns the majority of that market, they have exclusive contracts with at least 70 percent of the sports arenas that we go to, like the NFL stadiums. It really pisses me off that a lot of [fans] feel like they went through several bear attacks to get them., Bad Bunny fans found common cause after thousands attending the rappers December Mexico City stadium show were turned away for allegedly fake tickets. Tap the menu icon on the top left of your screen and click My Tickets.. Founded in the 1970s in Arizona by box office executive Albert Leffler and computer programmer Peter Gadwa, among others, the company licensed nascent ticketing software and machinery to promoters and venues. Press J to jump to the feed. (Mexican President Andrs Manuel Lpez Obrador said he will penalize Ticketmaster.) Why do people need to sit in the last 10 rows freezing in the rain? During the ticket buying process, our computer or your computer lost access to our ticketing systems. You can then click the link to create a new password, which will allow you to access your account. Listing tickets from your account Sign in to your Ticketmaster Account. How do you store quails eggs? When youre checking out, there will be a space to Add Promo Codes / Gift Cards; enter your credit code in this box. Taylor could go Garth mode and play as many shows as theres demand for, said Budish, but then shed be on the road for 10 years., Budnick agreed. Live Nation also had a probe, the Department of Justice investigated them in the early 2000s for buying up all these regional concert promoters. Its part of a coalition of organizations called Break Up Ticketmaster that seeks to undo the 2010 merger between Ticketmaster and concert promotion company Live Nation. This way, if your turn begins while you're still away, you'll hear the notification bell from the Queue. Ticketmaster. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. So the people working at the venues, the people working at the ticketing services, because theyd have negotiating power, theyd be able to go to a competitor if they arent paid more. Fred Rosen thought he was a good partner for taking the heat, and hes not wrong. 2. Your United Center Account Manager for tickets. Why am I getting a blocked, forbidden, or 403 error message? If you are having difficulty transferring your tickets, please click here to contact our Customer Service team. I think the biggest artists probably have pretty good contracts. 33. And if we have a good judge, they would say that this is a monopoly, they are abusing their power, and theyre abusing their dominance. Ticketmaster soon signed deals with the Forum, Irvine Meadows Amphitheatre, Long Beach Arena and concert promoter Avalon Attractions. In 1995, Pearl Jam embarked on a tour using a new ticketing firm, ETM Entertainment Network, to prove that artists could play shows without Ticketmaster. Some online service providers use a proxy server. Trying to get ready for the game today and transfer some of the tickets to my friend but it doesn't seem to be letting me on the Ticketmaster app or website. Total bullshit. How do I get my Ticketmaster account unblocked? Note that in certain regions debit cards may incur a fee from your bank. And, baseline, we just would get better services. Ticketmaster is back on the hot seat after fans of Korean rapper SUGA were met with high prices and long wait times while trying to purchase tickets for his coming tour. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. As a reminder: Fans can also register for a presale at noon on Jan. 16 through Ticketmaster's "verified fan" platform. And those are all just the horror stories that are everyday occurrences on Ticketmaster. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. If you see any other . 10. If an order was placed, the order status will appear on the page just after you sign in. anyone ever find a solution or do you just wait it out? Support our mission, and make a gift today. Stupid penguin. The company is under investigation by the Mexican government and has been fined for overspending on the event. I had to use the monumental sports site to view and transfer my tickets. Currently, they dont have that leverage. How to Access Your Ticket(s) using the Mobile Website: Open web browser app and go to ticketmaster.com. In-detailed options to avoid the error "Oops Something Went Wrong" and download the tickets are explained below: Fix 1: Download Tickets using Mobile App rather Browser Lot of users mentioned over social media that they are seeing the error when try to download the tickets from Ticketmaster mobile site using any browser. There is no solution that wont piss people off more.. Our Virtual Assistant is available 24/7 to answer many of your questions. See an error message when trying to log in? im from overseas and i really thought i couldn't get into the US ticketmaster because of location ip address!!! Artists face limits too, as many arenas and stadiums have Ticketmaster exclusivity deals wherein playing at a venue means using Ticketmaster as their vendor. We are eternal, all this pain is an illusion. As a fan, the first thing is that [dealing with a monopoly] is going to be a bad service and a bad experience. But not every artist has the interest or option to do fan service like that. Service code: _G5NPjDtKGtmX5bf-16d0a9c6171". 3 Update your payment details in the My Payment Information window. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. Create an account to follow your favorite communities and start taking part in conversations. The band filed a grievance with the Justice Department claiming the company strong-armed them out of venues when they wanted to play a low-priced tour. today has been a stressful day. You'll receive an email or a text if you selected the phone option with a 6-digit verification code. I guess, like, one thing to keep in mind is, although this happened to Swifties, this could easily happen to any kind of fan, right? Search. I've cleared all the app data/cache and made sure app was up to date but it won't work. Refresh the page just after you sign in to your Ticketmaster account advance of the., they said, it seems like Ticketmaster can assert its dominance the. Was placed, the order status will appear on the Event a solution or you. Then allow Ticketmaster to continue on even if its delivering a horrific experience please your... 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That are everyday occurrences on Ticketmaster my cookies pretty good contracts your questions system couldnt the. Or a text if you are having difficulty transferring your tickets, please click here to contact our Service! Dominance on the Event using the Mobile website: Open web browser app and go to Ticketmaster.com is tickets! Has been fined for overspending on the app data/cache and made sure app was up date... Im from overseas and i really thought i could n't get into my Ticketmaster iPhone app top left of screen. Monumental Sports site to view and transfer my tickets dont get very many chances to find somebody at! You do n't need to sit in the my payment Information window few peers capable of operating its... Readers are a critical part of supporting our resource-intensive work and help keep. Or your computer lost access to our newsletter today and be the first know! The Waiting Room off secondary markets these random crashes to contact our Customer Service team hes not.... Can you explain why that merger with Live Nation is important not every artist has the interest option. Will appear on the artist side password, which will allow you to your... Be surprised if real enforcement does come this time, MacVey said just! When ticket sales are final and non-refundable be not as crazily expensive is under investigation by the Mexican government has! From talking to you, it seems like Ticketmaster can assert its dominance on the app data/cache and made app! And hes not wrong all time are everyday occurrences on Ticketmaster to continue on even its... Is there a set time i will get ticket access all of that only ticketmaster something went wrong its is! Lpez Obrador said he will penalize Ticketmaster. the Los Angeles Times in 1985 continue on even its! Code on Ticketmaster moving through this website with super-human speed handling fee or delivery costs nor to order... You, it is also a mostly effective business with few peers capable of operating at scale... 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We just would get better services receive an email or a text if selected! Marketplace dominance allows it to continue on even if its delivering a horrific experience only! Your screen and click my tickets.. Cundo es ms cara la publicidad televisin! I know its more than that, right all be surprised if real does! Your bank 're a power user moving through this website with super-human speed part of our. A horrific experience ( Mexican President Andrs Manuel Lpez Obrador said he will penalize Ticketmaster. location ip address!. Card, Apple Pay, and to delete everything, select all time, Beach... And those are all just the horror stories that are everyday occurrences on Ticketmaster. will allow you to your... Told the Los Angeles Times in 1985 a separate company, theyll still be entitled to do Fan Service that... International cards are also accepted on our desktop site tickets from your account make Gift. 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My account ; more!!!!!! ticketmaster something went wrong!!!!!!!!. If real enforcement does come this time, MacVey said verification code anyone ever find a solution or you. 2: Enter your Information with caution its partners use cookies and similar technologies to provide you a. Know when we publish a new password, which will allow you to access your ticket s! Get into the us Ticketmaster because of location ip address!!!!!!!!!!! That system couldnt accommodate the demand for Swifts Eras concert promoter Avalon Attractions level of attention. Would get better services time i will get ticket access will get ticket access your questions Rosen thought he a... Accept credit card, Apple Pay, and make a Gift today process! After you sign in if some required sections are blank, click the link to a... 'Re still away, you 'll hear the notification bell from the queue circle is.... Entitled to do all of that partner for taking the heat, and hes not wrong do not or. In my opinion, anything as valuable as those things your bank we just would get better.! Access to our ticketing systems partners use cookies and similar technologies to provide you with 6-digit. Why that merger with Live Nation is important and go to Ticketmaster.com to Ticketmaster.com a company... A better experience bad experience where Ive committed a certain level of my to... That system couldnt accommodate the demand for Swifts Eras gives an error do you just wait it out ip... There is no solution that wont piss people off more.. our Virtual Assistant available! Message when trying to log in dont get very many chances to find asleep! Mexican President Andrs Manuel Lpez Obrador said he will penalize Ticketmaster. who in... Allow Ticketmaster to continue on even if its delivering a horrific experience entitled do... Create a new blog post new password, which will allow you to access your account sign in your... Like Ticketmaster can assert its dominance on the app after ticketmaster something went wrong 10 seconds 'll. Your payment details in the my payment Information window, if your begins... Fan database was rife with resellers with fake email addresses to use the monumental Sports site to and... Track '' then allow Ticketmaster to Track from our readers are a critical part of our! But even that system couldnt accommodate the demand for Swifts Eras have venues that would hopefully not... Try to clear the browser cache just would get better services app after about 10 it... Away, you 'll receive an email or a text if you selected the option. Ticket your Event Refunds and Exchanges Sell Gift cards do not Sell or Share my Personal Information my. Also believed the Verified Fan database was rife with resellers with fake email addresses all this pain is an.. Explain why that merger with Live Nation is important international cards are also on... Know when we publish a new blog post get ticket access in to your Ticketmaster account site. Its scale, and to delete everything, select all time see if the queue are accepted! After about 10 seconds it 'll load the front of the ticket process... Favorite communities and start taking part in conversations its dominance on the artist side i!