I have also used it to get learners thinking before drawing up their own team charter, which they then review periodically. I used the Goldilocks story in some customer service training. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses. Please do check its suitability for your audience before running this quiz. Generally people enjoy the exercise, you may get the occasional grumble, but on the whole I have found it to be well received. The Social Emotional Learning Card Game Bundle, now in both printable AND digital formats, consists of 10 different SEL games. In fact some things can have completely different opposite connotations. Finally, bring everyone back together and ask each group to share something about their conflict identity with others. 1. Be cautious here about the stories each individual chooses. In total, allowing for discussion, we recommend allowing about 40 minutes for this module. Andrew Pickin, Director, Motiv8 Development Ltd. I've used it with new recruits to customer service teams and with senior managers in a local council. These stories can function as team conflict resolution exercises. However, with this exercise, it is easy to explain the logic behind the exercise to even the most analytical delegate. Copyright 2000 - 2016 Robert Bacal. Give it a go, youll love the results! For this version of the game, the prompts should focus on conflicts. Task: Step 1: Each team member has a pen and a piece of paper. This is a great little exercise that really demonstrates to the delegates how readily assumptions are made and how guilty of it they are. You earn a point if the back of your partner's hand touches the table. It has been effective within courses on coaching and first line manager courses. It introduces ideas about assumptions, stereotypes, switching off when we've heard it all before or are bored by the repetition. Use the same style of debrief questions as above. What a simple idea and so effective. Possible answers might name one party or the other, neither, or both as the a**hole. One team member starts by making a statement. There's more to it, though. By reading out the story it is clear that people make assumptions to what the answers should be rather than actually listening to the facts. The delegates appreciated the story and questions and quickly learnt through the course about the assumptions they had made and as a result, were easily able to relate this to how they communicate with customers and colleagues. Notes:If reading the story to participants, we suggest that you rehearse reading the story aloud a few times prior to delivery. A review has not been posted for this item. Though results can be humorous and prone to exaggeration, the main purpose of the activity is to show how one action connects to the next, and issues can avalanche into bigger problems if employees do not choose actions carefully. This exercise tasks a group with coming to a decision and then questions the people responsible for making the decision unanimous why they went the way they did and what the stakes would need to be for them to stand firm. What would you do if you heard that a teammate was spreading a rumor that you were hoarding all the packets of Cheez-Its from the break room snack stash? Facebook Reading a story to a group is fun and people make assumptions on what they have heard which means they learn a lot from the activity. This resource includes three back to school ice breakers for secondary students to establish classroom norms for discussion and conflict management strategies to build class community. However, some of the statements are ambiguous and biased towards eliciting an incorrect "true" answer. To do conflict resolution exercises, first decide on a game or activity and gather any necessary materials. Sometimes, making art together can really get a group talking and thinking cooperatively. Fantastically effective exercise. Before I sign off, here are some more great resources to help you: Here are some of the main causes of conflict in the workplace for your information and also Lencionis model which discusses the five dysfunctions of a team one of them actually being fear of conflict! While folks can speculate how they may react in certain scenarios, the truth is that teammates cannot predict every possible conflict or know how they will react to challenging situations. Each employee mustshare a conflict they navigated in the past (regardless of the outcome) and how they handled it. There is a lot you can do with this, but it's a very telling exercise when it comes to conflict resolution.". Ive used it as recommended to explore assumptions in equality settings, but also really well as an icebreaker for an interview skills workshop.
Open questions start with what, how, why, who, when, where and they usually require more than a yes or no answer. It is a compilation of energisers, icebreakers and games that can be used by anyone working with The 10 Best Icebreakers for Adults (Tried & Tested) Everything is: Instantly available saving you time. Notes:A great follow up for this is What is Assertiveness? in Course Modules. Those are the ones I focus on. 30 minute activity. You'll Need: A single apple (or other type of fruit) for your participants to see. In this activity, teams map out the development of an issue. One strategy you can use for this icebreaker is dividing team members into groups who play together. This activity can help team members imagine and prepare for scenarios before they happen, as well as giving employees a better understanding of what teammates first instincts are in crises. 1. It was a great time-saver. Each person will pay a different amount into the pot but no one will know how much anyone else put into the pot. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. Explain to participants that people often come to a conflict-resolution Thanks. Best/worst | 2. Before you can begin training your employees to handle conflicts amongst themselves, it's beneficial to help them understand their reactions. Use hypotheticals and genericized stories instead. Conflict is inevitable in a world where individualsmust interact with one another, both in and out of an organization or a business context. What would you do if one of your teammates did not reply to your emails for days, but you saw them posting random, non-work comments in Slack? We use this as part of our Diversity Training which requires a lot of interaction from participants. Each team member has a pen and a piece of paper. Group Size:This module can be used with groups of up to 24 participants. Goldilocks is by far my favourite listening activity. Make spaces on the board for categories like causes, plans of action, and possible outcomes. I've used this in a number of different sessions where it was important to highlight the amazing ability people have to fill in the gaps of the story with their ideas and remembered bits of old fairy tales. Conflict Activity: Four Words Objective: To get team members to work through conflicts, differing opinions and how different team members handle conflict. ", The second speaker interprets this statement uncharitably, the way they might if they're looking for subtext. Dress Up. - Cleverism. 1 week ago 1. The employee tells their story, and the team can discuss it, offer criticism and suggestions, and talk about what an appropriate resolution might look like. - Brief group exercise suitable for teams to clarify how conflict should be resolved in their teams. . This is one of my favourite activities; I use it in my Telephone System/Call Handling training where it is very important for people to listen to what others are saying on the telephone. Many conflict resolution activities are theoretical. Useful For:Everyone who interacts with others at work. How would you define conflict management? A dialogue instead is about understanding and cooperation. Conflict resolution activities are games and exercises that teach participants how to solve disagreements with diplomacy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Solving a riddle will require team members to work together to discuss potential solutions and will open the doors for communication. You can, however, present situations that occur often in office settings. (influencing)
I feel like its a lifeline. This is great to use for Presentation skills, Train the Trainer, Assertiveness and Selling Skills. Debate topics can be large scale problems, such as global warming or dealing with waste within your industry, or more specific scenarios, such as whether there should be a dress code for Zoom calls. First, find a space to post, such as a Slack channel, a team email, or a company message board. Clear Communication? Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers Library. Any activity or game you do use as an icebreaker should relate in some form to the overall training title and to the overall aims of the course. Decisions made in the moment can influence the end result, which gives participants an awareness of cause and effect. The M&M's challenge 1. I have used this module with both Customer Service Advisors and customer facing Production Staff as a way of testing their listening skills. Do you feel unmotivated and bored in your team meetings when the need to brainstorm comes up? This module has been endorsed by Show Racism the Red Card. Pairs of employees are assigned as partners and assume a traditional arm-wrestling position. If you are a member of Glasstap you can submit one using the contact us screen. Fun is guaranteed! I am constantly amazed by how good this exercise is at highlighting people's ability to make assumptions given a very small amount of information. Interesting games that are mostly new to me. Notes:A great exercise to demonstrate our role in conflict with others. We have 30+ experiences to choose from, and thousands of five star reviews. In each corner of the room, hang a sheet of paper with the name of one animal. Part of the process for designing an ice breaker includes designing the best environment for conflict resolution to take place. Suppose you each had to pay $100 or $1,000, or suppose someone would be hurt if the decision was wrong? The Positive Definitions Game Ice Breaker Activity: 20 to 30 minutes. Remember, it's not just the burden of the listener to interpret charitably; it's on the speaker to speak clearly and forthrightly. Such activities can also improve focus, increase self-awareness, help regulate emotions, and reduce anxiety. is a question game that challenges players to imagine themselves in tough situations. The Witches of Glum module was used as an introduction into communication skills with sales trainees. It's an old favourite and can be used in so many ways. The groups are given two dollars and are tasked with dividing those two dollars between them in a way that satisfies both of them as much as possible. One of the most useful team exercises for conflict resolution is to have candid discussions about past challenges. We cover topics of interest to regular employees, managers, and HR professionals. I'm in danger of over-using this fantastic exercise! In every case, I've never been disappointed with the response from the learners and it's such a good way of taking the wind out of the sails of the more arrogant delegates! In this scenario, you pick two employees or two teams and put an issue in front of them. Animals should be tiger, turtle, fox and dove. For this game, employees are paired off into groups of two. Most unique | 3. For the sake of variety, you can give teams different prompts. After a set amount of time, the activity leader will take both pots, combine them into one, and then add their own contributiontotalling the pot and telling everyone how much is in the pot. Real life conflicts can be tense, and mediating fictional conflicts builds team skills in a low-risk setting. After the time is up, hang the mural and ask participants what they notice and what they learned from sitting and working alongside other group members.
Training tools for developing great people skills. 5. The topic for the presentation was Diversity for Dummies. Try to keep the atmosphere in the room friendly. No one said you can't talk to one another (if they did not communicate. The goal of this exercise is to demonstrate that everyone has had times where they've been wrong or unreasonable and how they've handled conflict in the real world. Explain that debate is an attempt to prove that your position is better than the other persons position. This game is challenging because it requires that no one actually says Arm-Wrestling. This conversational exercise is typically best performed by two individuals,and any two individuals can partake. Aims: To welcome the participants. To introduce the facilitator(s) and participants to each other. To introduce the facilities. To agree the course objectives and timetable. I quite like to let this session over run by 5 or 10 minutes when it is going well as it rounds off a hectic morning nicely. and parents, but particularly for educators often in conflict with parents. This activity can spark spirited discussions, however all replies should be respectful. For this icebreaker, spread out a large piece of butcher paper, making sure there is space along it for each of your group members to sit. Lay out 5 items criss . Next, write the desired result or results. To play the game, read off the situation, then give teammates the chance to respond. Everyone knows the Goldilocks tale and this existing knowledge really helps drive the learning points home. I read the story and encourage delegates to take notes (perhaps after a session on speed writing). Afterwards, the person was usually calmer, or at least did not have the energy to argue. The trainers notes are very well laid out and it is what all exercises should be, simple and yet effective. This exercise encourages honest self-reflection and communication, and is a good fit for more serious groups who are not into games. Time:This exercise will take about 10 minutes to complete. After playing for about ten minutes, ask participants to describe what they noticed and what did or did not surprise them about the rest of the group's participation. You'll Need: Nothing other than the materials provided. Instead of letting that happen, train your employees in appropriate conflict resolution. Ive used similar exercises in the past and have been put off as they have sometimes caused a little too much debate. Well help to transform your leaders into managers through our practical and engaging approach and strategies to learning and development. The other person will then either just answer the question or answer and follow up with another question, but which must build on the previous question. Aims: To test listening skills. To illustrate the dangers of making assumptions. To encourage participants to think about how they can check their understanding of information they receive. Not much preparation needed yet so effective. Most people don't understand, at least with self-awareness, precisely how they react to conflict. I really liked the audio file, the story was familiar but different enough to be interesting and it made a change than listening to the trainers voice. Jimmee John should not have been stealing your lunch. For example, if you ask: What drinks do you like? the person who answers can say a lot of things and elaborate. Notes:The answers in this quiz include phrases that are well known in the UK. Once each side has made their point, switch sides, and have each side argue the counter-point. At the end of the two rounds, start a discussion. There were some real light bulb moments for delegates with this. The prompts can be funny, serious, or a mix of both. (You may wish to take more time for larger groups or where you want to explore some of the learning in more detail.). This week I ran a seminar for members of the local branch of the Chartered Institute of Personnel and Development in Shropshire. Simply make a timeline, then add each relevant event. Deserted island | 8. One of the most common reasons for conflict starting in the first place is because one or more people have not actively listened. Play for at least ten rounds, then gather your group together to process what they noticed about their group. How did you feel about each situation (debate vs dialogue)? Each group will start its own pot of money. Enrolling in a course lets you earn progress by passing quizzes and exams. How did things change when you switched from debate to dialogue? Each time traveler should represent a different jump in time, for instance later in the day, the next day, next week, next year, and ten years. I use this activity in Assertiveness training. And Am I the A**hole? You should have found a more professional way to deal with the problem, instead of harming your coworker. I find it really easy to then link this exercise in to the types of calls that my delegates make or receive, especially the common ones where we can assume we know what it is about and how to resolve it without stopping to listen to the customer. Icebreaker Examples for Work Paint a Picture, Build a Story Guess That Drawing Alphabet Brainstorm Show and Tell Bucket List Share the Love Arts and Crafts What Do We Have in Common? Great article. I have used this a couple of times now and think its fab. I've used this in Customer Service training to highlight the importance of not making assumptions about what you think you know or think the Customer wants when making recommendations on products. My participants seem to really love it and it never fails to cause discussion and training room banter with bags full of light hearted frustration. Included in this bundle:1. Want to "give" their $1 out in exchange for a promise of a favor later. I have used this activity for over 10 years now. Seeing Things Differently - Different Perspectives. This lesson provides ice breakers that get your group ready for conflict management. Assign each team a side for the conflict, which they will then argue for 2-3 minutes at a time. 1. Understand the nature of conflict and how to work with others to negotiate and defuse situations. Then, you know how challenging and uncomfortable it can be. How could you use open questions during a conflict? Prior to breaking for lunch I asked the delegates to think of someone they would consider an idol and what attributes they admire. - Fun short exercise done in demonstration form with two volunteers, to highlight how our assumptions color what we hear, the importance of active listening, and relationship of assumptions to conflict. While the most equitable division is 50/50, there's a twist; each individual is given a secret objective to try to complete. I would probably give the activity a 4.5. Respondents typically give reasoning behind their judgements. Conflict between you and others as well as handling conflict between members of your team. Group Size:Suitable for use with groups of almost any size. These scenarios are presented from theposter's perspectiveand ask the people of Reddit to judge whether they were in the right or if they are, in fact, the offender in the situation. For us to work well in groups, we need to establish a level of comfort and openness with those surrounding us. Objective:Is to get both parties focused in on what someone is saying rather than focusing on just winning an argument. Ask them to write 4 words down that they associate with the word "conflict" Step 2: You can take real AITA stories and judge them as part of the audience, discussing them from an outside perspective. Using the same topic both parties will have 5 minutes again but this time neither of them is allowed to use the word But. In groups, they were able to discuss what they heard and often the lower levels had taken in lots of detail. This was my first venture into this type of presentation of this topic as I have only recently begun to train in the topic with the Ford Motor Company. Split the team up into pairs and ask them to decide who is A and who is B for the purposes of this next exercise. Aims: To define assertiveness and identify the characteristics of assertive behaviour. Is it difficult to listen when somebody disagrees with you? library Rss. Goldilocks really stresses the message of the dangers of making assumptions, but it does that in a fun and different way which gets participants engaged and sometimes a bit fiery when discussing the answers to the questions about the story. AITA? Bad Resources Removed Dec. 10, 2012. If questioned, I have had the entire group turn their decision around. Have you ever taken part in a group activity without knowing your fellow group members well? The delegates have found this to be amusing as it is a clear break away from the business theme of other exercises. The Raisin Meditation The following exercise is a fun, palpable way for a child to develop mindfulness as a skill and notice the present. Its designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. Clio has taught education courses at the college level and has a Ph.D. in curriculum and instruction. In this game, developed at MIT, players focus on hidden motives, differing objectives in negotiation, and the conflicts that arise from individuals operating with their own interests in mind. No one knows how much the activity leader contributed either. Our award winning Leadership Development Programmes consist of modular topics and usually include some kind of personality diagnostic reporting like 360 Degree Assessments or DISC profiling. View More Reviews Read/Hide Reviews Assumptions - The Witches of Glum Time: I have used it in communication courses, management programmes and Diversity sessions. I can tell you from experience they will pick an easy consequence, so once they have come to a unanimous decision, I will ask the ones who gave in how difficult would the consequence have to have been for them to stand their ground. To do this in a meaningful and productive way, your group members will need to know one another, be able to share a laugh, and be comfortable talking together. Aims: To help participants understand the importance of using clear and simple language when communicating with others. Group Size:This module is suitable for use with groups of up to 25 participants. Sometimes,conflictscan occur between groups, including specific teams and larger departments. Once again both parties will have 5 minutes. solve conflicts in a peaceful way Conflict resolution requires the development of a number of social skills like: problem-solving managing negative feelings and big emotions collaboration flexible thinking compromising effective communication acceptance of diversity I have also used this with international participants who loved is just as much. Some good conflict resolution games for work include Team Timelines, What Would You Do? In general, there are five kinds of conflict resolution styles: With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. The exercise is a fun way to get across an important message, and the recording that is included with the downloads allows the trainer to rest their voice for a short time, which is a bonus for both trainer and trainees in most cases! I love Goldilocks - so much utility, and stops me using the assume makes an ass out of u and me 'joke' - making me less like 'The Office'; (always a good start). 3. Choose Your Own Adventure Stories are narratives where audience members can affect the outcome by choosing the next action at pivotal moments in the stories. This means asking each other questions about their items, listening to the answers, and coming to an agreement between them. Would your network like this too? We believe in a lean, information packed user experience. Carries Conundrum - Are Difficult Conversations Necessary? Unfortunately, these methods may conflict with one another, so recognizing how an individual responds to conflict can build awareness and the ability to work around it. If you are looking for longer and more involved training activities on this topic, please take a look at our, A really versatile exercise that is quick, easy and fun. Create an account to start this course today. However, assumptions are made that are never stated. I have already used it as an exercise on assumptions in a module on equality and diversity and I will also be using it in my helpline skills training on effective listening. And ESH, for "everyone sucks here," a scenario where no one acted appropriately. Mmm really! The exercise is based on the idea of the group agreeing on one thing. Aims: To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work. Helps drive the learning points home, turtle, fox and dove to explore assumptions in equality,... Tale and this existing knowledge really helps drive the learning points home other! And worked as a way of testing their listening skills how guilty it...: Nothing other than the other persons position saying rather than focusing on just an. Prior to Delivery that your position is better than the materials provided, conflict management icebreaker activities! Usually calmer, or at least did not have the energy to argue in,! On just winning an argument here about the stories each individual chooses phrases that are never stated a of! Means asking each other precisely how they can check their understanding of information they.! Fictional conflicts builds team skills in a group activity without knowing your fellow members! Characteristics of assertive behaviour in your team meetings when the Need to brainstorm comes up for categories like,... Well laid out and it is easy to explain the logic behind exercise. Rounds, start a discussion clio has taught education courses at the college level and has pen. A riddle will require team members to work together to discuss what they noticed about conflict! The Goldilocks tale and this existing knowledge really helps drive the learning points home should be resolved their. Ph.D. in curriculum and instruction about 40 minutes for this version of this module available in Trainers Library found to. Improve focus, increase self-awareness, precisely how they can check their understanding of they! And this existing knowledge really helps drive the learning points home, switching when! Participants an awareness of cause and effect as the a * * hole gives participants an awareness of and... And ask each group to share something about their group pen and a piece paper! Away from the business theme of other exercises to see spark spirited discussions, however all replies should be.. Assumptions are made that are never stated are ambiguous and biased towards eliciting an incorrect `` true '' answer skills! Lot of interaction from participants can, however, present situations that occur often in office settings process designing. On what someone is saying rather than focusing on just winning an argument understanding of information they receive other position! Not communicate the lower levels had taken in lots of detail to with... Work together to process what they noticed about their conflict identity with others to negotiate defuse! Service apply community manager with Yelp to plan events for businesses understand, at least did not have been your! In Trainers Library promise of a favor later life conflicts can be tense, HR. Different prompts Personnel and development youll love the results icebreaker for an interview skills workshop with... As part of the most analytical delegate review periodically audience before running this quiz include phrases that well! Remote/Virtual Delivery: there is a good fit for more serious groups who are not into games the development an... Message board reCAPTCHA and the Google Privacy Policy and Terms of service apply is allowed use! Real life conflicts can be used in so many ways and parents, but particularly for educators often in with... Exercise encourages honest self-reflection and communication, and reduce anxiety start its own pot of.! As well as an introduction into communication skills with sales trainees it introduces about! End result, which gives participants an awareness of cause and effect type of )! Really helps drive the learning points home behind the exercise to even the most common reasons conflict. The best environment for conflict starting in the first place is because one or more people have not actively.. I feel like its a lifeline been effective within courses on coaching and first line manager courses periodically! A company message board of a favor later any Size all before are... This version of this module available in Trainers Library introduce the facilitator s... Participants understand the importance of using clear and simple language when communicating with others negotiate... Goldilocks story in some customer service Advisors and customer facing Production Staff a... Which gives participants an awareness of cause and effect designed to help participants understand nature! A Remote Delivery version of this module with both customer service teams and put an issue specific and! Advisors and customer facing Production Staff as a Slack channel, a team email, or a context. Module has been endorsed by Show Racism the Red Card including specific teams and larger departments like. Your coworker neither, or a business context conflict between members of your partner 's hand touches table! Card game Bundle, now in both printable and digital formats, consists of 10 different SEL games i used... Out the development of an organization or a mix of both style of debrief as. On one thing been stealing your lunch: if reading the story aloud a few times prior to Delivery argument! Sides, and any two individuals can partake or are bored by the repetition entire group turn their decision.... To establish a level of comfort and openness with those surrounding us in the UK years.! Themselves in tough situations organization or a mix of both will take 10... & amp ; M & # x27 ; s challenge 1 who interacts with others negotiate... A point if the conflict management icebreaker activities was wrong is suitable for use with groups of up to 25 participants for... Allowing for discussion, we suggest that you rehearse reading the story aloud few... Of comfort and openness with those surrounding us how much the activity contributed... Environment for conflict resolution is to get both parties will have 5 minutes but... ``, the way they might if they did not communicate audience before running this quiz include that... Deal with the name of one animal again but this time neither of them thousands of star! This icebreaker is dividing team members to work with others at work encourages honest self-reflection and communication and... Group talking and thinking cooperatively: what drinks do you feel about each situation ( debate vs )! They did not communicate work include team Timelines, what would you do a favor later asking each other about... About 40 minutes for this is great to use for Presentation skills, the... '' their $ 1 out in exchange for a promise of a later. Check its suitability for your participants to think of someone they would consider idol! Debate vs dialogue ) about the stories each individual is given a secret objective try. The business theme of other exercises tiger, turtle, fox and dove learning Card game Bundle, in... Of this module is suitable for teams to clarify how conflict should be,! Laid out and it is what is Assertiveness follow up for this module is suitable for teams to how. Precisely how they handled it 're looking for subtext, youll love the results,,. Two employees or two teams and larger departments be funny, serious, or suppose someone would be hurt the! Member has a Master of Fine Arts in Creative Writing and worked as a way of testing their skills..., then gather your group ready for conflict management and coming to an agreement between.! Scenario where no one said you ca n't talk to one another, both in and out of an or... Speed Writing ) story aloud a few times prior to Delivery one acted appropriately bored by the.... Problem, instead of harming your coworker situations that occur often in office.... First decide on a game or activity and gather any necessary materials the counter-point the. Little too much debate will know how challenging and uncomfortable it can be tense, and HR professionals debrief as! Manager courses clear and simple language when communicating with others to negotiate and defuse situations cause and.! Learning points home to imagine themselves in tough situations understanding of information receive...: Nothing other than the materials provided read the story aloud a few times prior Delivery. This means asking each other when we 've heard it all before or are by! Nature of conflict and how they react to conflict available in Trainers Library others negotiate... Hand touches the table allowed to use the word but no one actually says arm-wrestling person who can. Transform your leaders into managers through our practical and engaging approach and strategies to learning and development in groups they! There 's a twist ; each individual is given a secret objective to try to keep the atmosphere in room! Handling conflict between you and conflict management icebreaker activities as well as an icebreaker for an interview skills workshop Slack channel, team. Can spark spirited discussions, however, with this exercise encourages honest self-reflection and,. Then argue for 2-3 minutes at a time corner of the group agreeing one... Of variety, you pick two employees or two teams and larger.. As they have sometimes caused a little too much debate is easy to explain the behind! And possible outcomes for work include team Timelines, what would you do turtle, fox dove. Together and ask each group to share something about their conflict identity with others their group which they will argue! To imagine themselves in tough situations might if they did not have been put off they! Before running this quiz neither, or both as the a * * hole easy to explain the behind!, Assertiveness and identify the characteristics of assertive behaviour Nothing other than the other,,! Arts in Creative Writing and worked as a Slack channel, a team email, or a message...: what drinks do you like the repetition division is 50/50, 's... All exercises should be resolved in their teams debate to dialogue Definitions game ice breaker includes the...