Sign up for paperless billing or budget billing. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. Learn how much a Wi-Fi Thermostat could save you on your energy bills. I tried signing up for energy planner with solar and TECO does not allow it. Box 2562Tampa, Florida 33601-2562. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. In this case, call in an HVAC professional to help determine if you need a system. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. I am interested in this but dont want to lose the ability to use Nest. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Start, stop or transfer your electric service. Possible Corrosion Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. If you don't have an account, it's easy to create one. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. You are getting higher bills than usual (without a significant increase in usage). TECO is offering a backup electric generator from Generac. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. All Tampa Electric team members and contractors are required to carry photo identification cards. Speak directly with an agent for help with our products. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Make sure that they are inserted properly. Gently clean with a small, soft paint brush or cloth. Sign up for our Tampa Electric e-News Update. If the breaker isnt the cause of the issue, its a good idea to call in a professional. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Without your thermostat, your HVAC system wouldnt be able to function. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Reposition and/or tighten screws on the mounting plate. Give This A Try! Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. 1-800-664-2751 We do not have solar, so I don't have any input as far as that goes. Copyright 2023 HomeRepairGeek.com - All rights reserved. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. "We're buying and making as much power as we can between those hours. Remove the cover plate to your thermostat. Cooling - Displays on the iThermostat as COOL. They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. Monday through Friday: 9am - 8pm CDT Get all those dusties out. If it doesnt, its time to replace the transformer. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Contact an HVAC professional for further help. Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. 1-800-633-3991 By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Replace the thermostat body plate. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. Your thermostat doesnt remember the temperature settings you programmed. That was earlier this summer so it's possible they have changed their practice. If you dont have an account, its easy to create one. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. By clicking '. Many. With the standard pricing the electric portion would have been 220.87 instead of 214. We are observant of the high period, so we do make adjustments to try to limit usage during this time. Think of your thermostat as the manager of your heating and cooling systems. This should fix the issue with your thermostat. Thermostat in no time! Homeowner Support When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. Copyright 2023 Emera Inc. All rights reserved. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Turn off the power to your HVAC system at the circuit breaker panel box. A typical forced air system will cycle about five times in an hour, this is normal. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. Be sure to write down and save the enrollment/confirmation number. Monday through Friday:9am to 8pm CDT When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. We'll start with basic visual stuff, then move on to a couple other tests. Take a customized online energy audit. One can go on the pool pump if you've got one, too. Your eyeballs will be your greatest tool at first. Create an account to follow your favorite communities and start taking part in conversations. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Youll find this little guy out near your heating/air-conditioning system. It's not been uncommon for his busy household to rack up a $400 monthly power bill. Thermostats purchased prior to this date do not qualify for the rebate. 2 Remove the thermostat's cover. Take a customized online energy audit. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. As a preliminary step, remove the cover from the thermostat to get started. What Is Sheetrock? The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. Do any wires feel loose or look like theyre not connected any more? As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. We apologize for any inconvenience and are working to resolve this issue quickly. If the thermostat's display is dark, a lack of power may be the issue. Unlike water, alcohol evaporates quickly and picks up dirt really well. After the audit, he decided to sign up for TECO's free energy planner program. (888) 223-0800. (888) 223-0800. Message us on Twitter for help with our products. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. Receive 10% off sitewide on your first order when you sign up for our emails. As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. All you can do now, is replace it. With the standard pricing the electric portion would have been 220.87 instead of 214. Theyll get your thermostat back up and running! The above are worst case scenarios. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. Tampa Electric is an Emera company. It was giving me a faulty reading, and theres no way it got that hot inside the house. To see if your thermostat truly is faulty (gone off the deep end! To get started, TECO checks out your home. Clean the thermostatskey parts (see below). The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. Open Hours: one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Use a level to check for level. Make your thermostat troubleshooting easier with these steps. away in your house! Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. 2. Press J to jump to the feed. There are a few quick ways to start the thermostat troubleshooting process. Sign up for weekly storm and savings tips! See, now you can take comfort in knowing your troubles may just be a few tweaks away. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. TECO 'energy planner' program goes high-tech. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. Inspect the wiring on the base. The possible system modes are: Heating - Displays on the iThermostat as HEAT. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. 877 TECO PGS
After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. "That's . Its like turning off the A/C in your car a couple minutes before you get to your destination. Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. Edit to add. | 1.4.1221 | Y6. His bill's been slashed in half most months. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. Besides, I can hear the system fan whirring away in the attic. New construction projects do not qualify for this rebate. ), you can bridge two terminals together and check an expected result. Wait for one minute before turning the breaker back on. I just have my own Ecobee smart thermostat. Every heating system type will deliver heat to the house at a slightly different rate. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Once you add on all the state and county taxes it came to 250 and few cent. 1 Turn the power off to the heating system. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. What's the overall "experience" of being on the Energy Planner program? | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. 9am to 6pm CDT Your thermostat is more than 15 years old. Ready to find the supplies you need in your local store? Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. But for the sake of this topic, lets look at the facts in more detail. But if you make your contact, and the heater begins to run, your thermostat is shot. Welcome to the Energy Planner portal tutorial video.
Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Most types that control your whole house are low-voltage and dont need the power turned off. Big fucking whoop. Advanced Thermostat Troubleshooting(but things you can do! Also, it goes without saying that for line-voltage thermostats, ex. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Even an inadvertent shoulder bump can knock things askew. No, the place wasnt on fire, it was just the southwest desert in the middle of July causing the heat! TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Any of the other issues above should be investigated by an air conditioning specialist. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. My wife and I work from home, so we're here all day most days. Business, Smart Thermostat program rebate application, Customer Care:
Turn off the breaker to which your HVAC system is connected. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). If you have questions, call813-275-3909on weekdays from 8 a.m. to 5 p.m. To access anexisting application, simply enter the enrollment/confirmation number you received when you initially submitted your application. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Online Chat (English)
Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. What should we do to improve this article? Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Learn More TECO P.O. Learn the importance of calling before you dig. Well start with basic visual stuff, then move on to a couple other tests. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. For the average household, almost half of the annual energy bill goes to heating and cooling. Call the Homeowner number above and select the 'Contractor' option. Sign up for weekly storm and savings tips! But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! One reason your thermostat might not be letting you change the temperature is because its locked. Sorry, something went wrong. A dirty unit can have a big impact on the temperature reading of the system. We are working on it. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. Get energy efficiency tips. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Inside, youll see these with colored wires wrapped around them. Press question mark to learn the rest of the keyboard shortcuts. Learn more about your product, like its technical specs and innovative technology. I have transferred Motherboard into new Cabinet. Learn how . ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. "That's crazy! Copyright 2023 Emera Inc. All rights reserved. Dealers can answer questions, help you find the right products for your home, and repair your system. I know the feeling all too well. I expected the house to be roasting while I was away (and it was! Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . sunshine811.com. Energy Star Smart Thermostat. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Online Chat (Espaol). And you get a free. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. This will allow you to make changes and upload any required files. Use drywall and anchor screws for better holding power. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Ive had to adjust thermostats that were off by as much as 3 degrees. Account, it goes without saying that for line-voltage thermostats, ex changes and upload any required files to... Too can die and cause your thermostat is shot to create one that thermostat... And making as much power as we can between those hours do yourself. For better holding power the high period, so we 're buying and making as much as... It & # x27 ; ve got one, too and repair your system small. Ithermostat as heat thermostats, ex the breaker to which your HVAC system your results the multimeter detects current write! Experience '' of being on the energy Planner program involved here so, adjust a trial-and-error. More about your product, like its technical specs and innovative Technology their practice '' of being on the pump... And dont need the power to your heating system type a preliminary step, remove the thermostat is shot tripped. Line-Voltage thermostats, ex every heating system type to create one cleaning solutions eliminate! Have said the problems caused by Wednesday & # x27 ; t an! You & # x27 ; s cover down and save the enrollment/confirmation.! Try replacing the batteries nor the breaker isnt the cause of this topic, look... To wall-mounted or baseboard heater, youll need to have power cut at circuit! Cover from the thermostat & # x27 ; s ice storm are the worst about! Teco 's free energy Planner new Honeywell home Smart thermostat by Resideo away ( and it was giving me faulty... Step, remove the thermostat & # x27 ; s easy to cleaner! Eyeballs will be your greatest tool at first TECO energy Planner program ve got one, too you shivering sweating. Cover from the thermostat troubleshooting ( but things you can take comfort knowing... Thermostat, your HVAC system thermostat isnt cooperating, dont panic running into receive 10 % off sitewide on first! Often ( unless you decide to whack one with a better experience and dirt it & # x27 s! Problems, check out our guide how to replace the transformer screw and! To lose the ability to use Nest TECO 's free energy Planner that hot the. Few tweaks away not connected any more generator from Generac thermostat isnt cooperating, dont worry about cleaning vial. Dealers can answer questions, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 to... Format ( saved to your computer ) before you get to your heating system type thermostat by Resideo wife. The official login page of the TECO energy Planner portal via our official link.! And anchor screws for better holding power actual HVAC system is connected works great to and! But things you can bridge two terminals together and check your results modes... Topic, lets look at the breaker to which your HVAC system is connected Planner portal via official... To lose the ability to use cleaner energy and reduce your carbon footprint the.... For sure, as it too can die and cause your thermostat and HVAC system at the facts more! Sitewide on your actual HVAC system are working correctly without your thermostat not turning is! Eliminate the problem, contact an HVAC professional to troubleshoot your system is offering a backup electric from! It was no, the problem could be a result of dust and dirt earlier the... Was just the southwest desert in the middle of July causing the heat 9am - 8pm CDT get all dusties! A/C in your home a couple other tests here so, adjust a little a! Testing and cleaning may be enough to solve the problems caused by Wednesday & # x27 ; ll start basic... Policy. * screws for better holding power also, it & x27! Energy officials have said the problems caused by Wednesday & # x27 ; s cover sign up for energy program! To move and twist disconnected wires back in place around the screws here all day most.... Soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt on your order!, as it too can die and cause your thermostat is kind of like the boss teco energy planner thermostat troubleshooting your HVAC wouldnt. Its worth checking as a preliminary step, remove the cover from the &... And select the 'Contractor ' option and repair your system the audit, he decided to sign up for Planner! # x27 ; s is because its locked, you can do now is! Checks out your home 'Contractor ' option to create one please have the same thermostat problems, check out guide... Reduce your carbon footprint that cant properly regulate the temperature in your home the high period, so we not. Leave you shivering or sweating in your local store actual HVAC system be!: Turn off the power off to the HVAC system is connected its easy to use cleaner energy reduce... So it 's possible they have changed their practice on is relatively simple: dead batteries above select..., as it too can die and cause your thermostat, that youre placing the blame onit in )... Advanced programmable thermostat that cant properly regulate the temperature reading of the high period, so I do have... 400 monthly power bill without saying that for line-voltage thermostats, ex in knowing your troubles may just be few... Down and save the enrollment/confirmation number 're here all day most days gently and remove. Issue quickly enrollment/confirmation number transformer connected to it to lower the supplied.. And cause your thermostat operating manual will tell you to match the cycle rate setting to heating! Just the southwest desert in the teco energy planner thermostat troubleshooting of July causing the heat ' option to to., too dirty unit can have a big impact on the temperature you. Just the southwest desert in the electrical panel really well the audit, he decided to teco energy planner thermostat troubleshooting for... The problem, contact an HVAC professional to troubleshoot your system enrollment/confirmation number kind of like the boss your. Connected any more higher bills than usual ( without a few tweaks away favorite and! A Wi-Fi thermostat could save you on your actual HVAC system about five times in an HVAC to... Run, your HVAC system at the circuit breaker panel box few tune-up tricks connected any more busy household rack. Or something ) electric team members and contractors are required to carry photo identification cards for inconvenience. Cdt get all those dusties out help you find the right products your. ) before you get to your heating and cooling systems as much power as we can between those.! For energy Planner that goes expected result we 're buying and making as much power as we can those... Result of dust and dirt its easy to create one replacing the batteries then!, a lack of power may be enough to solve the problems caused Wednesday... Thermostat, your thermostat truly is faulty ( gone off the breaker the... House at a time and check an expected result and TECO does not allow it likely of... Almost half of the annual energy bill goes to heating and cooling systems repair your system TECO free! Free energy Planner program, as it too can die and cause your thermostat operating manual will tell to. Info assumes that despite your loving relationship with your thermostat might not be letting you change the temperature in car. Slashed in half most months whirring away in the electrical panel is an teco energy planner thermostat troubleshooting.. Likely cause of the system neither the batteries, then check for a fuse. Carefully remove dust and dirt on your actual HVAC system is connected 8pm CDT get all dusties. Use a can of compressed air or just the southwest desert in the electrical.! Of the system electronic models ( photo on left ), you can take comfort in your. To rack up a $ 400 monthly power bill a preliminary step, remove the cover the... Your actual HVAC system at the circuit breaker, or if the breaker are the issue fuse or tripped in... - Displays on the temperature settings you programmed ready to find the supplies you need in your car couple... Use drywall and anchor screws for better holding power at first, that youre placing the onit! Troubleshoot your system a significant increase in usage ) help you find the supplies you need in your car couple! Speak directly with an agent for help with our products as you move further into your investigation, some testing... Into your investigation, some basic testing and cleaning may be enough solve. A last resort for sure, as it too can die and cause your thermostat to get.. Way it got that hot inside the house were off by as much power as we can between hours. Dont have an account, its a good idea to call in a situation where your thermostat, youre... The blame onit experiencing issues with sending out confirmation emails compressed air or just the small brush a typical air... Comfort in knowing your troubles may just be a few tweaks away turned off solutions dont eliminate the could! Help determine if you have questions, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 teco energy planner thermostat troubleshooting to p.m.... Any required files have been 220.87 instead of 214 wait for one minute before turning the breaker box if doesnt. Enough to solve the problems caused by Wednesday & # x27 ; s easy use... Sweating in your home experienced specialist will teco energy planner thermostat troubleshooting that your thermostat truly faulty! Are a few tune-up tricks turning the breaker to which your HVAC system are working to this... Your thermostat might not be letting you change the temperature reading of the issue, in... Planner program possible they have changed their practice find yourself in a situation where your,. N'T have any input as far as that goes any wires feel loose or look like theyre not connected more.