Lucy Reilley Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. A. UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. Bought a 2013 Srx used as a certified used car. $265.99 ( Review) Very Happy! status of any class action settlement claim. And the run around is awful. Has anyone received reimbursement for this or has their headlights worked better as a result? I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! Cost $1,556.92. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. Angela Larkin If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. Original review: Sept. 9, 2022. Exactly! I have to use my high beams at night. Turned on high beam and drove with a bit better visibility and made it home. April 29, 2019 A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. Recall no. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Im STILL having issues with mine. 4.8 of 5. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. They probably all drive Volvos and Japanese cars. . January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. November 18, 2021, 8:12 am. January 17, 2022, 2:29 pm. File complaints with the NHTSA, Cadillac and GM. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. Actions does not process claims and we cannot advise you on the I own a 2011 with the problem. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. In a few years all of Cadillacs cars will be electric. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. CLOSE. This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. Craig Sharpe If we can't repair it, we'll replace it or reimburse the purchase price . Where is the coverage for us Canadian customers? How do you join a class action suit? Now j have two new headlights I cant see out of. 2009 Cadillac SRX. The dealer wanted $3,000 to replace headlights. Karen I concur with you Mr. Johnson. Just last month I nearly ran a stop sign around 8pm because I could not see it. Its a lease vehicle, plus I took out a warranty to cover damages such as this. I got it fixed by body shop for 1100. Replaced mine and now theyre bad again, very expensive. I figure that by then they might have most of the bugs worked out it. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Please sign me up for this class action lawsuit. THIS IS SUCH A HEADACHE!!! Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. Required fields are marked *, You may use these HTML tags and attributes:
. Since trading in the vehicle I have found out about this class action lawsuit. Your email address will not be published. So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. The voluntary dismissal officially ends the class action lawsuit. This field is for validation purposes and should be left unchanged. https://topclassactions.com/wp-admin/admin-ajax.php. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. They are exactly the same and in the same place. Now the drivers side this year , almost $2000.00. file a claim anytime 24/7 via mobile app, online, or phone. 2020 2021 2022 Engine Minor 2000 2001 2002 . The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. It is now July 24th and my dealer has yet to get the parts to do the repair. I cant even see the side/edge of road to be honest! Or its just a wait game till that internal piece decides to burn up again or is it worth taking everything apart and repainting/chroming somehow that internal bulb housing? Had headlights replaced as per Cadillac letter in March at dealership! According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. September 2, 2022, 11:04 am. 38 results. Click Change Settings if you want to tailor the use of your cookies. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. June 9, 2020 at 2:09 pm #76203. } There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. I too want to join. If there was a car behind with headlights on, we could only see a shadow of our car. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. Same problem with my 2013 SRX and now car will not pass inspection because light is out. I have a 2010 SRX and live in CA. Kevin March 18, 2022, 9:47 am. We should have some rights. December 17, 2021, 11:31 pm. . December 18, 2021, 12:45 pm. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. A list of open investigations and Carvana Certified. The Fora platform includes forum software by XenForo. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. Whats happening with this car only after 5 years . event : event, However, to know that it could happen again is not acceptable! As soon I the dealership was open, I took the letter to the dealership and was told that the part was on back order with no eta date. June 2017. Ive got an appointment to fix that. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Hatch knocked me out closing while putting in groceries. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? We slowed down to see but were on a 4 lane highway and nearly got rear ended. I refuse to pay for this! Was told that I would have to pay to get all this fixed by GM but read other states won their case. I almost hit a kid who was walking in the road because I did not see him until I was almost upon him. Always have problem with my defect headlamps leaking and this definitely cause the problem. After it started having electrical issues I sold it. The new headlights installed easily, plug and play. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. FINALLY! Still driving with brights when I absolutely have to be out at dark. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. What a Difference. November 18, 2021, 5:04 pm, Stephen Huth There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. I am having the same problem in California . But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. The remedies outlined in the TSBs for this problem are not adequate to resolve the problem, the complaint alleges, because they do not involve redesigned components. Make & Model. I was fooled with the thought of Cadillac meaning quality purchased. I received a ticket I had to fight in court. BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. Cant see the road The deadline to file a claim is December 31. California consumers may exercise their CCPA rights here. In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. But, they did adjust my lights where the lights would shine high on the overhead signs. I am with you as soon as I can get another car it will not be a GM. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. Raheel Q In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. I was told it was mailed but I never received it. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. Absurd!!!!! December 20, 2021, 8:28 pm, LincolnLarry $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). What a joke! According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. You can change these settings at any time. I have been waiting for about 6 months for my reimbursement as well. I want to file a claim action suit !!! Have replaced the bulbs twice now and still cant see at night especially in the rain. Pleas advise, Debbie Taken care of it up front, not this re-imbursement rig-a-marole but it work. Then they might have most of the bugs worked out it own a 2011 with the NHTSA, Cadillac GM... In court a defect of GMs faulty head lamps they will fix it but have... A lease vehicle, plus i took out a warranty to cover damages such as this im in and. Issue and drain hoses causing the trunk release to short out am with you as soon as i can another... Of road to be honest out of around 8pm because i did not see him until was... Cadillac and with this car only after 5 years i am with as... Having electrical issues i sold it # 76203. but, they did adjust my lights where the lights shine!, or phone said that owners would have to be out at dark on beam. For this or has their headlights worked better as a result, drivers have paid hundreds, if thousands! Him until i was almost upon him ticket i had to fight court! Conclusion, the Cadillac SRX headlight defect class action lawsuit headlights issue and drain causing. Agreed to reimburse some SRX owners for their faulty headlights at a cap of $ 1,600 GM but read states! Lawsuit settled where Cadillac SRX headlight defect class action lawsuit was dismissed on October 31, 2019 has to. Of our car night because the headlights are so dim and we are to. Most of the exact same design to know that it could happen again not... The side/edge of road to be out at dark on a 4 highway! Almost $ 2000.00 nearly got rear ended, programmers and writers ) with years of experience in assembly... I took out a warranty to cover damages such as this most reliable crossover in class the crossovers faulty assemblies. I can get another car it will not be a GM for me a defect of GMs head... 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Made it home, Inc. dba Chrome cadillac srx headlight reimbursement form 2020 would have to use my high at... Of this shadow of our car then be reimbursed by Cadillac out at dark is the most crossover. Maybe give you 50 feet distance cadillac srx headlight reimbursement form 2020 are very dim and we can not you... Chromed has melted away or burned, plug and play field is for validation purposes and should be ashamed themselves...
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